Sales Floor Trainer

ABOUT THE JOB

The main role of the Sales Floor Trainer is to ensure Teams and Individuals are trained and tested so that they meet SLA and deliverable without compromising quality. A Sales Floor Trainer is responsible for compiling training material and tests on operational processes, facilitating continuous training sessions and reporting on the outcomes and statistics of the training information.

Requirements for the role:

• Able to identify problems/concerns with individuals learning abilities and create a way to overcome such
• Delivering and Training on Modules 
• Designing / Developing Training Modules
• Able to eloquently communicate with poise and professionalism
• Implement the companys values and culture in the execution of duties and through interactions with all
• Maintaining and updating records – being the keeper of up to date information & stats

Technical Skills:

• Powerpoint, video tools, forms etc. for training content and testing, whilst maintaining training records (excel)
• Previous experience in Training, Creating & Facilitating.
• Ability to effectively plan out time
• Excellent written and communication skills.
• Employee’s tests feedback and mentorship.

Ideal Cnadidate:

• Must have HIGH listening and interpreting skills
• Must show commitment – the position requires flexibility and after-hours availability when required
• Must be a team player and be able to communicate information between departments, teams and uplines.
• Goal driven, ability to plan out your time for the most efficiency and amount of individuals trained
• Excellent verbal and written communication, with English the main medium of communication and other South African/ African languages an added advantage.
• Familiar with tools needed to train materials (Powerpoint, video/training content tools, Forms etc.)
• Must be able to be professional (friendly and dynamic, whilst maintaining neutrality from employees)
• Must be fully computer Literate, L&D platform experience advantageous
• The ability to perform public speaking within a training forum.