Posted: 11 February 2025
Job Details
• Assists the laboratory manager to supervise and train staff in line with delegated responsibilitiesand/or deputising requirements to ensure that operational objectives are achieved, employees areable to achieve their performance objectives and interns and students are trained and guided appropriately.
• Ensures the implementation of service levels and quality standards in accordance with standardoperating procedures and service level agreements.
• Assists the laboratory manager with overseeing and monitoring equipment maintenance, assetmanagement, procurement of goods and staff overtime expenditure to ensure the most effectiveutilisation of resources, optimisation of stock levels and reduction of costs at all times
• Performs diagnostic testing procedures on instrumentation, analyses results in one or moresections of a laboratory and interacts with pathologists on technical matters to provide all relevantdata that may pertain to the prevention, diagnosis or treatment of diseases.
• Records, verifies and amend (when required) test results to ensure integrity of test resultdatabase on laboratory information system.
• Reports test results via phone or computer entry to ensure timeous dissemination of datarequired by health and medical professionals.
• Oversees the maintenance and calibration of the equipment used in the laboratory to ensure thatit is operating efficiently and providing accurate results. This includes ensuring that instrumentmaintenance and quality control results are recorded as well as trouble shooting.
• Assists the laboratory manager to ensure a safe working environment in accordance withrelevant legislation and all safety protocols. This includes the on-going maintenance of qualitycontrol standards, adherence to infection control measures, correct disposal of bio-hazardouswaste and project management (as per delegated responsibilities) of the preparation process forinternal and external quality control audits.
• Assists the laboratory manager to ensure that incidents and instrument failures are reported bylaboratory staff, thereby ensuring compliance with relevant organisational policy and laboratorystandard operating procedures.
• Performs investigations into and resolution of customer complaints to ensure a positive image ofthe organisation by clients and patients and to promote the services of Lancet laboratories.
• Attends in-service training and seminars and participates in continuing professional development(CPD) activities to continuously update knowledge and skills as well as comply with professionalregistration requirements. This includes ensuring the availability of up to date records that can bepresented immediately on request thereof.
• Teaches and trains laboratory personnel, interns and students, medical colleagues andassociated health workers in laboratory techniques, processes and systems, if assigned bylaboratory manager and deemed competent.
• Adheres to professional conduct requirements in line with organisational policy and relevantprofessional body ethical standards.
• Performs supervisory responsibilities including the following, conflict resolution,(IR matters),encourage team development through leadership, motivation, lead by example, involved in thedisciplinary, processes, monitoring of time and attendance and evaluation of employeeperformance on work methods according to company policy and procedure.