Job Title

Internal Sales Dealer Support

South Africa, Gauteng
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R10000 - R10000 Per Month
Area: South Africa, Gauteng
Sector: Wholesale Trade
Posted: 28 February 2025

Job Details

Position                 : Internal Sales Dealer Support

Employment type  : Probationary to permanent

Location                : East Rand

Reports to             : Dealer Account Manager

We are seeking a skilled and Internal Sales Dealer Support  to join our dynamic team. The successful candidate will play a crucial role in supporting the company’s Dealer Support team. This role is ideal for an individual with a solid foundation in internal sales, as a background in a manufacturing or mining industry.

Key Responsibilities:

  • Your main function will be to quote and invoice customers and source competitive quotes from suppliers.
  • You will work within a team that has a preassigned portfolio. In addition to quoting, you will also be required to reserve stock when needed and forecast stock requirements for this portfolio.
  • Assisting with technical queries and troubleshooting customer complaints.
  • Directing field service measuring requests to the field service department.
  • Check any parts received from local suppliers and ensure invoice quantities and prices are correct.
  • Assist in stock takes in accordance with the stock take schedules.
  • General customer service at optimum level.
  • Always upsell products and market our company’s portfolio to new and existing customers.
  • Product research.
  • Focusing on the Africa customers

Requirements:

  • Own transport is essential.
  • A minimum of 3 years of relevant experience in an internal sales role.
  • High attention to detail.
  • Excellent teamwork and interpersonal skills.
  • Proficiency in English, both written and spoken.

Skills:

  • Advanced proficiency in Microsoft Office, particularly Excel.
  • Excellent reporting and communication abilities.
  • Proactive problem-solving approach, particularly in environments requiring prompt responses.
  • Excellent time management and organizational skills.
  • Adaptable with the flexibility to handle various tasks as they arise.
  • Ability to work effectively as part of a team in an open plan office