Order fulfilment co-ordinator

Experience (required):                    3-5 years’ experience in Admin and customer service

                                                                 Computer literacy – MS Office

Experience (preferred):                      Pastel experience

Education   (required):                       Matric – Minimum job requirement

                                                                 Tertiary Qualification advantageous

Admin Function :

•            Check relevant stock levels on Pastel.

•            Assist sales team with pricing / stock availability information for different regions

•            Capture orders received on Pastel system & ensure that goods are ordered if stock is not on  

                hand

•            Place internal orders with Cape Town or Durban where necessary.

•            Capture & process details on Credit Solutions Partner online system, for clients wanting to           

               open an account with PSA Africa.

•            Complete vendors forms and return with any necessary paperwork. Follow up afterwards to

                ensure details have been received. If applicable, obtain vendor number from company.

•            Assist walk in clients with queries where possible

•            Forward proof of payment to Finance Department

•            Process invoices for orders when goods come into stock

•            Scan invoices to finance department for items collected / dispatched.

•            Any other ad-hoc duties assigned by branch manager

Logistics :

·                Stock Management

•            Ensuring that stock is transferred on behalf of the Sales team from other branches. 

•            Controlling the releasing of picking slips and supply chain transfers and the allocation of stock         

                once a sales order is loaded or once the stock becomes available in order to deliver to the   

                customers on time.

•            Creating branch re-order reports and processing them accurately and timeously.

•            To ensure that the Goods In Transit report is current and to expedite transfers.

•            To expedite orders with suppliers.

•            To open codes or action any changes on codes as per the code requisition forms received from  

                the Marketing team.

•            To ensure that the system has current and relevant information example, current suppliers,

                relevant sales orders.

•            To action cancellation requests from the sales team or management

•            To review customer back orders and expedite on behalf of the sales team in order to clear the         

                back order report pulled from the system.

Office Admin:

•            General Ad Hoc Duties

•            Overseeing Workshop Staff

•            General Office Administrative duties