Sales Specialist

The Sales Specialist – Managed Services is tasked with driving revenue growth, maximizing margin, and expanding the market presence of the client’s solutions and services within managed services channels. This role is pivotal in identifying, onboarding, and managing new and existing partnerships with ICT providers, professional boards, and partners with complementary capabilities, channelling these efforts to strengthen indirect sales and services.

• Channel Expansion and Development
• Revenue and Margin Growth through Channels
• Channel and Partner Management
• Stakeholder Engagement and Customer Experience Management
• Reporting and Performance Analysis

Technical and Professional Competencies

• Forecasting and Planning: Ability to predict market trends, align resources effectively, and make informed, data-driven decisions that contribute to long-term growth.
• Financial Acumen: Proficiency in financial analysis, enabling the ability to manage partner discount structures, optimize product/channel mix, and ensure profitable growth. Leadership Competencies
• Team Leadership and Collaboration: Ability to manage and collaborate with internal teams and external partners, fostering a positive environment for growth and development.
• Strategic Relationship Building: Excellent interpersonal skills with an ability to engage and influence partners and stakeholders at multiple levels.
• Market and Industry Knowledge: In-depth understanding of the managed services market, including key industry trends, competitive landscape, and customer demands
• Sales Targets Achievement: Consistently meet or exceed sales targets through effective partner channel management.
• Partner Onboarding Success: Lead the onboarding process for new partners, ensuring a seamless integration into the client’s ecosystem and enabling full product proficiency.
• Strategic Pipeline Growth: Build a robust pipeline of strategic partners aligned to the client’s long-term growth plan, maximizing partner reach and market penetration.
• Weekly and Monthly Reporting Accuracy: Deliver comprehensive reports detailing partner performance, sales outcomes, onboarding progress, and forecasting metrics.

Requirements
• Bachelor’s degree in commerce, Technology, or a related field.
• Minimum of 8 years in sales and channel management, with at least 2 years in account management and 3 years specifically in channel and partner management.
• Prior experience in managed services and ICT sector experience is advantageous, supporting a deep understanding of solutions sales and customer management.
• Strong financial acumen, forecasting, and business development skills; demonstrated expertise in strategic relationship building, solution sales, and stakeholder management.
• Ability to lead partner engagements, manage team interactions, and cultivate strong relationships with executive-level stakeholders.

The ideal candidate
Will excel in developing strategic partner relationships, managing complex channel ecosystems, and leading partner training initiatives to ensure full partner alignment with the client’s offerings. This position also requires extensive territory analysis to capitalize on opportunities across specific regions, making a significant impact on sales objectives and market penetration.