Sales Manager

We are looking to recruit a Sales Manager to manage a sales team to achieve student acquisition and growth through the implementation of the sales strategy in allocated campus portfolio. The role will report to the National Sales Manager and will manage a team of Higher Education Consultants, Customer Relationship Marketers and Sales Coordinators.

Minimum qualification:

• Undergraduate qualification in marketing or commerce.
• Experience:
• At least three years’ experience as a sales or marketing manager. Higher education industry will be advantageous.
• Track record of managing high performing sales teams of at least five sales team members.
• Functional and technical competencies:
• Higher Education product knowledge will be advantageous.
• Sound knowledge of sales processes.
• Customer centric approach.
• Skilled in dealing with irate customers.
• Good understanding of marketing essentials.
• Skilled in techniques on how to motivate sales teams.
• Managing teams remotely.
• Presentation skills.

Accountabilities:
As the Sales Manager, you will be accountable for campus sales and campus sales administration. Key performance indicators include measures such as:

• Campus sales volumes (lead and contact).
• Quality of sales.
• Enrollment headcount and revenue.
• Cross mode / campus / qualification sale volumes.
• Alignment with segmentation strategy.

In addition, you will be required to, on a regional level, identify new and emerging markets and to perform competitor and swot analysis regarding price, service offering and local competitors.
Additional requirements:

• The role will require you to travel extensively between campuses; you therefore need your own transport and a valid driver’s license.
• You will also be expected to work over weekends and evenings from time to time.
• Your team management and leadership responsibilities will involve the following:
• Management
• Sales budget management.
• Operational planning – e.g., quarterly forecasts, plans, objectives, priorities, schedules, projects.
• Operational implementation and execution monitoring – control and corrective action
• Reporting – sales reports.
• Problem solving and decision quality, including escalations, queries and complaints.
• Resource and capacity management – deployment resources (people, equipment, assignment and re-allocation of resources between teams; workload and workflow monitoring).
• Leadership
• Talent acquisition and onboarding.
• Individual performance – role clarity and objectives; reviews; feedback; corrective actions.
• Succession / bench strength.
• Skill levels – training & development / coaching & mentoring.
• Culture and climate (motivation; energy; retention; support; communication and information sharing; engagement; discipline; recognition; empowered; care).
• Change capability – resilience, flexibility, adaptability.

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Behavioural competencies:

• Initiative and responsibility
• People leadership and development
• Relations and networking
• Influence
• Effective communication
• Analysis and Judgment
• Innovation and change
• Systematic approach (planning and organising)
• Steadiness
• Business development and bottom-line focus