Sales Supervisor (Mbombela)

A leading educational institution is looking for a Sales Supervisor in their Potchefstroom campus to manage a sales team, to achieve student acquisition and growth through the implementation of the sales strategy in allocated campus portfolios, and to fulfil the role of a Higher Education Consultant/Corporate Marketer. 

DUTIES & RESPONSIBILITIES: 

• Implementation and adoption of Value-add strategy across all markets 
• National events 
• Feedback and suggested improvements 
• Attendance, experience and follow up 
• Operational function 
• Campus Level – Identifying new and emerging markets / Competitor and SWOT analysis (Price, Service offerings, Local competitors) 
• Corporate marketing – new local markets 
• Fulfil the role of a Higher Education Consultant  
• Management 
• Budget management  
• Operational planning – plans, objectives, priorities, schedules, projects 
• Operational implementation and execution monitoring – control, corrective action 
• Reporting 
• Problem solving and decision quality, including escalations, queries and complaints 
• Resource and capacity management (people, equipment, assignment and re-allocation of resources between teams; workload and workflow monitoring between teams) 
• Leadership 
• Talent acquisition and onboarding  
• Individual performance – role clarity and objectives; reviews; feedback; corrective actions 
• Skill levels – training & development / coaching & mentoring 
• Culture and climate (motivation; energy; retention; support; communication and information sharing; engagement; discipline; recognition; empowered; care) 
• Internal and external stakeholder engagement and management / collaboration 

 QUALIFICATIONS & EXPERIENCE: 

• Undergraduate qualification in marketing or commerce 
• At least three years’ experience as a sales or marketing manager 
• Higher education industry will be advantageous  
• Track record of managing sales teams of at least five sales team members   
• Sound knowledge of sales processes 
• Customer centric approach  
• Skilled in dealing with irate customers  
• Good understanding of marketing essentials  
• Skilled in techniques on how to motivate sales teams  
• Managing teams remotely   

 BEHAVIOURAL COMPETENCIES: 

• Initiative and responsibility  
• People leadership and development  
• Relations and networking  
• Effective communication (verbal and written) 
• Analysis and judgment / problem solving 
• Innovation and change 
• Systematic approach (planning and organising) 
• Steadiness (emotional tenacity)  
• Business development and bottom-line focus 

UNIQUE WORK CONDITIONS:  

• Normal office environment 
• Will have to travel extensively between campuses  
• Own transport and valid driver’s license 
• Will be expected to work over weekends and evenings from time to time