Chief Operations Officer (COO)

POSITION CHIEF OPERATIONS OFFICER (COO)
REPORTS TO MARKETING DIRECTOR
LOCATION WALVIS BAY, NAMIBIA

OVERVIEW This position requires a highly skilled and experienced candidate to oversee our Clearing and
Forwarding Department. As Chief Operations Officer you will ensure efficiency in logistics, finance
and human resources. This role is crucial in coordinating and executing shipping and logistical
activities, identifying areas of improvement, and implementing strategies to meet the company goals.

QUALIFICATIONS/EXPERIENCE

 Degree or Diploma in Business Administration or relevant field.
 A minimum of 10 years of experience in a senior management role within the Clearing & Forwarding and Shipping industry.
 Knowledge of Customs, Shipping Lines and transport procedures and requirements.
 Working knowledge of data analysis and performance/operation metrics.
 Working knowledge of IT/Business infrastructure and MS Office
 Computer savvy with knowledge of MS Office (Intermediate -Advanced Excel)

JOB REQUIREMENTS

 Overseeing the day-to-day operations in the clearing and forwarding department to ensure efficiency, productivity, and profitability.
 Ensure efficient management of logistics, finance, and human resources within the department.
 Monitor financial data, identify trends, and make recommendations to the Directors.
 Compile periodic budgets and forecasts and monitor adherence to financial targets.
 Control debtors and manage the financial aspects of the department.
 Work with the executive team to set company performance goals.
 Monitor regulatory compliance within the industry and ensure adherence.
 Liaise with Government Authorities to ensure compliance with the local and international requirements
 Oversee the development and implementation of standard operational procedures and company policies.
 Demonstrated proficiency in articulating and broadcasting business achievements through various social media platforms.
 Conduct annual employee reviews and address any performance, disciplinary and grievance issues
 Conduct client and supplier visitations to understand their needs, changes within the environment and explore potential business expansion opportunities
 Establish and maintain positive stakeholder relationships with government offices to address regulatory matters impacting the logistical industry
 Foster a positive work culture and provide the essential motivational support required to create a conducive environment within the department
 Explore new business development opportunities which could involve travel as necessary.

KEY ATTRIBUTES

 Proficiency in comprehending financial reports and basic bookkeeping practices.
 Familiarity with regulatory compliance within the logistical industry
 Strong problem-solving abilities and capabilities to pre-empty errors and omissions
 Exceptional communication and interpersonal skills effective for stakeholder management
 Ability to adapt to changing priorities within a fast-paced environment
 Ability to mentor and develop employees, fostering a positive work environment
 Strong leadership and management skills
 Sound understanding of analytics and performance indicators
 Strong business acumen
 Attention to detail
 Problem solving abilities
 Ability to work under pressure within a volatile environment