Medical Receptionist

An Ophthalmologist practice seeks the services of a strong administrator to assist with medical aid

and billing administration as well as general office admin.

DUTIES & RESPONSIBILITIES, NOT LIMITED TO

• Answer the telephone
• Scheduling of appointments
• Handling of patient queries
• Greet patients face-to-face
• Frontline reception
• Liaising with medical aids
• Assist with billing
• Complete remittances and relevant documentation
• Filing
• Administration

REQUIREMENTS

• Good communication skills in English
• Professionalism
• Excellent telephone etiquette
• Excellent patient interaction skills
• Empathy
• Knowledge of medical systems for billing purposes – MUST have prior working experience on a medical system
• Knowledge of medical codes, eg ICD10 codes
• Understanding of medical conditions and procedures
• Ability to handle huge volumes and a pressurised working environment
• Accuracy
• Ability to work in a team
• Good degree of computer literacy
• Honesty and integrity
• Accountability