Corporate Clothing & Gifting Store Assistant

Location:

Wellington and Bellville (x2 Positions Available)

Cape Town, South Africa

Gross Salary Range:

R8,000 to R12,000 per month

Job Purpose:

This role supports the daily operations of the Corporate Clothing & Gifting stores, ensuring excellent customer service, stock management, and sales assistance for both in-store and online operations.

Key Responsibilities:

• Customer Service & Sales:
  • Provide excellent customer service with product selection, recommendations, purchases and inquiries. E.g. orders.
  • Process sales transactions and handle card payments.
  • Process exchanges only no returns. Supervising manager to authorise.
  • Actively promote sales and upselling opportunities to maximize revenue.
  • Monthly targets set by Management.
  • Encourage team to meet and exceed sales targets.
  • Maintain a friendly and professional in-store experience.
• Stock Management:
  • Assist in receiving, unpacking, and shelving stock.
  • Assist in maintaining accurate inventory records and restocking shelves as needed.
  • Monitor stock levels and communicate inventory needs to the Supervising manager.
  • Conduct regular stock checks and assist with inventory control.
  • Ensure accurate labelling and pricing of products.

 

• E-Commerce & Order Fulfilment:
  • Assist with online order processing, packing, and dispatching.
  • Updating dashboard
  • Accurately maintain stock levels online.
  • Monitor online store inquiries and provide prompt responses.
• Store Operations & Merchandising:
  • Ensure the store is clean, well-organized, and visually appealing.
  • Support promotions, product displays, and branding consistency.
  • Report stock shortages and customer preferences to the Supervising Manager.
• General Support:
  • Assist with administrative duties related to store operations.
  • Support Supervising Manager with ad hoc tasks as required.
  • Weekly feedback to Supervising Manager.
  • Maintain company policies and procedures.

Requirements:

• Experience:1– 3 years in retail, customer service, or stock handling (experience in corporate clothing or gifting stores is an advantage).
• Education:Matric certificate (Retail/Business-related qualification is an advantage).
• Skills:
  • Strong customer service skills with a friendly attitude.
  • Ability to handle cash and operate a POS system.
  • Basic computer literacy (e-commerce experience is an advantage).
  • Organized, detail-oriented, and able to multitask.

Additional Information:

• Must be willing to work retail hours, including weekends and event days.
• Comfortable working in a fast-paced SME environment.
• Growth opportunities available for high-performing employees.