Display & Social Lead

A business service provider specialising at helping their clients improve their operational efficiency and service standards while preserving their business against tomorrow’s threats is seeking a Display & Social Lead to work as part of their Acquisition Planning and Media team. This role will build and manage the Display and Paid Social channels as part of the Paid Media function and agency network against a significant budget increase trajectory. Reporting to the Head of Paid Media, the role will support Acquisition Planning Managers to develop Display and Paid Social media strategies and plans for their portfolio of clients. Responsible for execution of Display and Paid social media, agency delivery and media operations, the successful candidate must have an analytical approach and a passion for driving performance improvements. 

RESPONSIBILITIES 

• Strategy Development, Planning & Execution 
• Build and lead the Display and Social Media function; creating, developing & implementing effective long- and short-term strategies to drive awareness, consideration, conversion and remarketing funnel KPIs 
• Design and manage Display and Paid Social Media strategy, program implementation and budgets 
• Partner with the wider Paid Media team and Acquisition Planning to create effective acquisition strategies and plans that deliver on KPIs and goals 
• Design remarketing strategies for audiences across Display and Social channels 
• Oversee campaigns across a number of platforms, direct and through agencies and third parties 
• Create and manage strategic partnerships to drive interest from core audiences (excl. Affiliates and Influencers) 
• Champion requirements for supporting tools to drive scale and enhance advertising operations, as well as for measuring, monitoring, and reporting 
• Develop and evolve creative assets and landing pages with marketing, conversion and creative teams 
• Capability, Measurement & Optimisation 
• In conjunction with key cross-functional stakeholders and working with the Acquisition Capability Lead, define the requirements for marketing technology to maximize marketing performance and profitably 
• Implement tracking and monitoring of performance against the business’s overall goals and objectives 
• Managing budgets and campaigns across all Display and paid social channels to drive strong return on investment and efficient ROI 
• Working within the Paid Media team; develop a measurement framework for the Display and Paid Social channels and the attribution of all channels and KPIs 
• Provide weekly/monthly/quarterly/annual forecasts for all brands and regions 
• Monitor and optimize ROI performance and communicate results and recommendations to the Head of Paid Media, clients and key stakeholders 
• Test, optimize, and scale the channels for growth efficiency 
• Support efforts for the utilization of data-driven methodology, analysis, and measurement in order to improve the effectiveness of all acquisition marketing channels 
• Collaboration 
• The role is a highly collaborative and requires a partnering mindset to support clients and stakeholders in order to define strategic objectives, marketing budgets, and success metrics  
• This partnering approach creates tactical execution plans for each marketing channel to achieving program/campaign and commercial objectives 
• Critical to the success of this role is aligning with Partners, Affiliates and Social Media teams to support collective KPIs 
• The role requires working with both internal channel specialists and outsourced agencies supported by Vendor Management function to deliver the best work and outcomes from partners 
• The role requires a high level of input into a cross-business Martech and analytics stack reinvention project 

REQUIREMENTS: 

• Education: A degree in a business related or technical field such as Marketing, Economics, Finance, Business Administration, Information Technology, Computer Science, or any other related field. An equivalent of the same is also acceptable for this position. 
• Experience: A candidate for this position must have had over 5 years’ experience in driving customer acquisition across Display and Paid Social marketing channels with experience in other channels and working as part of a multi-channel media team/agency highly preferred. Have a history in driving growth with innovative demand generation and prospecting campaigns. Extensive experience working not only with, ad-serving platforms and digital monitoring tools, but also with offline marketing tools and strategies. The candidate must also have a proven and successful experience building and executing digital marketing campaigns for a business in a highly competitive and complex business environment 
• Analytical Skills:  Highly analytical and data driven. Proficiency in A/B testing. Have the ability to track and report on key metrics that measure performance in programs and campaigns inclusive of traffic, revenue, conversions, and ROI.  
• Communication and Interpersonal Skills: Excellent communication skills, both in written and verbal form. Communication should be clear. Customer-oriented and detail-oriented with strong organizational skills. Able to prioritize and work comfortably on multiple projects and meet deadlines, work effectively under pressure. Be team-oriented using sound judgment in decision making, demonstrate calmness in uncertain and stressful circumstances. Be approachable and relatable person who will earn the trust. 

• Additional Information:

  As the company is based in the UK, suitable candidates will be engaged as permanent contractors. While this arrangement does not include benefits, a competitive rate will be offered. Contractors will invoice the company on a monthly basis.

  Additionally, candidates are expected to work on South African public holidays in alignment with UK holidays and bank holidays.