Property Utility Administrator Temp

We constitute a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, Utility Management, infrastructure installation, Property Management and related activities.

An exciting opportunity for a Property Utility Administrator (Contract) has become available for one of our divisions. 

In this division, we like to push the boundaries  – combining innovation and expertise. We offer a wide variety of services to our customers in Cape Town and surrounding areas. 

The Property Utility Administrator would perform administrative duties with regards to the preparation, calculation, reviewing, reconciliation, reporting, and the monitoring of electricity and water accounts.

The ideal candidate would be a strong Administrator, a confident, self motivated individual who consistently strives for excellence with a good understanding of utility management and power management. The successful candidate will be required to manage a high volume workload, have the ability to manage their own time and work to deadlines.

If you would like to work in a dynamic and fast-paced environment where opportunities are endless, then apply today!

Duties include but are not limited to the following:

Attend to email requests

• Attend to customer queries that pertain to their consumption and charges. 
• Attend to email queries and requests from various Portfolio Managers or internal departments.  
• Provide special billings when requested via email.
• Provide prepaid vouchers when requested

Smart Meter Management Systems

• Extract building’s billing information from the systems for monthly billing
• Extract relevant information from the system to assist with billing queries or investigations e.g. meter details, data and / or graphical representation of consumption
• Manage administration  

Municipal Account Administration

• Maintain record of monthly municipal invoices of buildings responsible for and that all billing schedules are completed as per templates and sent to the billings department as per due date
• Obtaining municipal invoices when not received
• Analysis and verification of municipal invoices and compiling reconciliations
• Attending to, and resolving municipal queries
• Submitting water meter readings to CoCT when readings are estimated

 Prepaid Vending System

• Prepaid meter registration
• Generating prepaid tokens on request
• Meter replacements on vending system
• Extracting various prepaid reports from the system
• Issuing replacement & engineering tokens when requested 

Minor financial reporting and budgets – recons

• Monthly Recon reports of all buildings responsible for water and electricity utility management
• Investigate and report on variance and discrepancies flagged in recon reports
• Budget forecast when required
• Ad Hoc calculations, reports when required
• Ensure billing increases are sent to the invoice department for adjustments.
• Ensure all new contracts are loaded for invoicing

 General Administration

• General administration duties, filing, checking of invoices, checking that all contracts are signed and all billing is as per contract etc when requested

 

Qualifications:

• Matric
• Financial qualification advantageous

 Experience and Knowledge:

• Proven experience in the utility management field
• Knowledge of tariffs and their application
• Knowledge of metering methodology and systems highly advantageous
• Relevant experience in a similar role

Skills and Attributes

• Computer literate (Google Docs preferable)
• Excellent communication skills (verbal and written)
• Excellent interpersonal skills
• Understanding of financial reporting, budgets and recons 
• Analytical and problem solving skills
• Ability to work in a highly pressurised environment
• Able to work independently and within a team
• Customer service orientated
• Deadline driven
• Attention to detail