Technical Manager

Tsebo Facilities Solutions is looking for a Technical Manager who will provide managerial and supervisory direction with regard to service delivery of the Technical Department in order to ensure maximum customer satisfaction. To ensure service delivery is aligned to the output specifications pertained in the PPP Agreement.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialize in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

 

Duties & Responsibilities: 

Planned Preventative Maintenance

• Perform preventative maintenance on building plant and equipment including but not limited to skilled carpentry, electrical, painting, plastering, dry walling, plumbing, heating, air conditioning and mechanical repair work, door hardware, keying, exit and emergency lighting.
• Co-ordinate maintenance teams and planned maintenance activities.
• Inspect building facilities to identify building maintenance needs; progress on preventive maintenance and recommend, prioritize, and perform corrective maintenance as required.
• Responsible for buildings quality control. Inspect facilities and work areas to eliminate deficiencies and improve building facilities.

Contractor Management

• Request quotes and place orders for sub-contract work.
• Conduct inspections of on-site contractors and procedures, ensuring they provide service as per SLA agreement and good industry standards.
• Carry out daily, weekly and monthly inspections on site to determine service delivery measured against SLAs.

Staff Management

• Provide a program of continuous in-service training for staff.
• Conduct regular staff meetings with the technical team to ensure work is being conducted efficiently.
• Provide assistance to the technical team for troubleshooting.

Reactive Management

• Attend to any breakdowns in a timeous manner to ensure there is little or no impact to the client’s operations.
• Ensure Breakdowns are closed out within the specified rectification timeframes stipulated.

Site Specific Objectives

• Ensure no business impact to clients as a result of maintenance activity.
• Manage ad-hoc projects of a maintenance /technical nature.
• Assist in preparing an annual budget for building maintenance, repairs and capital improvements.

Safety Awareness

• Ensure that all jobs are carried out in a safe and competent manner.
• Ensure relevant SOP’s are in place for work carried out by maintenance team
• Ensure all tools are properly maintained and kept in a good condition.

Site Compliance

• Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position.
• Ensure requirements of PPP Agreement are adhered to, especially Schedule 3 Part 2 – Service Specifications

 

Qualifications: 

• 5-10 years Technical Facilities/Properties Management Experience.
• GCC in mechanical/electrical (Advantageous) 
• Experience in the management of Technical Services of a large complex or multiple properties are essential.
• Experience in producing reports, stats and proposals for clients.
• Budgeting and cost control experience.
• Computer Literate MS Office (MS Word, MS Excel, SharePoint, MS Outlook).
• Must be familiar with Building Management Systems.
• Electrical/Mechanical Engineering qualification (NQF 6).

 

SKills & Competencies: 

• Good knowledge of all electrical fittings and fixtures and the maintenance and repair thereof.
• Knowledge of UPS & power clean installation.
• Project and resource management skills.
• Theoretical & practical technical skills on electrical installations.
• Theoretical and practical technical skills for aircon operations.
• Good knowledge of Occupational Health & Safety Act.
• Be familiar with safety, fire and emergency procedures.
• Good knowledge and understanding of PPP model and the PPP Agreement.
• Understanding of Industrial Relations, Human Resources Management and disciplinary requirements.
• Must have a good understanding of SLA’s and contractor management.
• Good Reporting Skills