Warehouse Supervisor

Job Purpose:
Perform any of the numerous functions and activities relating to the day-to-day operations of the Warehouse and Dispatch
area, including its contents, the Warehouse staff, and related administration in conjunction with the Branch Manager.

Responsibilities and duties:

• Staff management and supervision
• Manage staff in accordance with the BCEA and companies’ policies and procedures.
• Ensure staff are trained and correctly equipped for the job.
• Facilitate staff upskilling and multiskilling to ensure workforce flexibility.
• Performance manages warehouse staff in conjunction with the Branch Manager
• Maintain a respectable company image by ensuring staff are neat, presentable, and wearing the correct uniform and PPE.
• Monitor, order, and distribute staff consumables and clothing.
• Control and administer staff leave and absenteeism in consultation with the Branch Manager.
• Receiving of goods
• Check and confirm goods received is as per the invoice regarding quantity, quality, and type, prior to signing acceptance thereof.
• Supervise offloading of vehicles and containers ensuring correct processes and procedures are followed.
• Ensure all damaged stock is recorded and claimed for.

Dispatch of goods:

• Prior to deliveries, check and confirm vehicles are loaded with correct stock according to picking slips and orders.
• Ensure vehicles are compliant with loading procedures relating to weight of the load, balance and how it is secured to the vehicle and that it meets the required load %
• Facilitate timeous deliveries to customers as determined by the delivery plan.
• Stay informed of any customer specific requirements and delivery environment / location.
• Maintain contact with drivers and monitor deliveries to ensure efficiency and driver and stock safety.

Stock control and management:

• Ensure stock is moved, placed, and stored correctly and in a safe manner as per policy and procedure
• Ensure stock is clearly identifiable, countable, and categorised.
• Supervise periodic stock takes as determined by the Branch Manager.
• Investigate all breakages or loss of stock and submit the required report.
• Identify risks and implement measures to prevent stock breakages.

Health and Safety:

• Ensure all staff have the required PPE to perform their duties.
• Ensure PPE is correctly applied, maintained, and in good working order.
• Order replacement PPE as required by procedure.
• Conduct regular workplace inspections to identify and manage possible risks.
• Ensure equipment, vehicles, and machines are compliant to safety regulations.
• Ensure equipment, vehicles, and machines are used and operated in a safe manner.
• Investigate all incidents and recommend improvements or adjustments on how to prevent future similar incidents.

Site security and access control:

• Manage access to the warehouse by enforcing entry and access to premises only though authorised points.
• Ensure all warehouse staff are accounted for and times correctly recorded as per the clocking procedure.
• Ensure access to and movement on site by clients and visitors are controlled and managed.
• Conduct and co-ordinate breathalysers test of all staff as and when required.
• Ensure the alarm and related security measures are activated when locking the warehouse.
• Open and lock the warehouse during afterhours activities as required.

Housekeeping:

• Ensure the Warehouse is clean, free from unnecessary obstructions, and conducive to a safe working environment.
• Ensure stock and materials are stored correctly and in the right places.
• Ensure broken and damaged glass is stored / discarded off correctly.
• Conduct daily walks to confirm tidiness of the warehouse.

Administrative tasks:

• Act as first line of response relating to all Warehouse staff related matters. (Wages, leave, attendance, discipline etc.)
• Record, file, and track expiry dates off all licenses and certificates required by staff to perform their duties.
• Ensure daily vehicle and equipment checks and inspections are done and recorded.
• Ensure that vehicles, equipment and machines are serviced as per the relevant intervals.
• Ensure vehicles are licenced and in a roadworthy condition.
• Ensure drivers complete and submit their log sheets correctly and on time.

Required Skills and knowledge:

• Planning and prioritizing
• Supervisory skills
• Decision making skills
• Attention to detail
• Problem solving skills
• Time management
• Administrative skills
• Deadlines and targets
• Inventory and stock control
• Analytical skills
• Quality management
• Computer skills
• Communication skills
• Health and Safety
• Client interaction
• Technical skills

Required qualifications and experience:

• Grade 12 certificate.
• Driving licence EB preferably C1.
• Certificate / Diploma in Warehouse management, logistics, business, or related field will be advantageous.
• 3 – 5 years related experience required.